Client Profile and Feedback

Actual client feedback after taking a SAS course.


SAS is an international organisation dedicated to researching, developing and providing effective neuro-sensory intervention techniques that strengthen sensory processing, language, memory and understanding and that enhance physical abilities, speech, reading and writing and that improve behaviour, social skills and emotional well-being.

Our methodology is firmly based on scientifically proven principles and we gather data on the effectiveness of our programmes through six distinct routes:

  • Pre and post programme assessment test results;
  • Observations by our trained staff during the assessment and programme delivery stages;
  • Anecdotal feedback by clients, parents, caretakers or teachers, both during and post programmes;
  • Standardised post-programme feedback forms from clients or parents (see below);
  • Independent feedback from educational establishments involved in SAS research projects;
  • Independent research by recognised academic research establishments such as Teaching Hospitals and Universities.

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Client Profile

A representative sample of 1000 clients following a SAS Programme during 2011/12 provides the following client profile:

Gender

Male: 70.0 %
Female: 30.0 %

Age Groups

0 to 3: 2.6 %
4 to 7: 31.4 %
8 to 11: 33.7 %
12 to 15: 16.6 %
16 to 19: 5.8 %
20+: 9.9 %

Conditions

Where clients indicate more than one condition, all are taken into account, leading to a total greater than 100 %.

Attention Deficit: 51.2 %
Learning: 21.9 %
Hearing or Speech: 21.5 %
Autism / GDD: 16.7 %
Dyslexia: 16.0 %
Hyperactivity: 14.5 %
Behavioural: 4.5 %

Client Feedback

Clients are requested to complete a post programme questionnaire, evaluating progress in 27 different categories by indicating:

  • Great Improvement = +100 score;
  • Good Improvement = +67 score;
  • Some Improvement = +33 score;
  • No Change = 0 score;
  • Deterioration = -100 score;
  • Not Applicable = not scored.


The aggregated mean scores are on a scale from -100 (all Deteriorate) through 0 (average No Change) to +100 (all Great Improvement). All positive scores indicate an improvement.

Overall Client Feedback (all conditions - mean score, n=254)

1.6 % of clients observed a Deterioration;
29.9 % of clients observed Some improvement;
40.2 % of clients observed Good improvement;
28.3 % of clients observed Great improvement.

The average (mean) scores of each category are listed, highest scores first. All positive scores indicate an improvement.

Understanding: +58.2
Self-esteem: +55.1
Following instructions: +54.2
Social interactions: +54.1
Learning ability: +52.9
Attention: +52.0
Behaviour: +51.6
Use of language: +51.3
Speech development: +51.3
Pronunciation: +49.5
Reading ability: +48.1
Mood / Emotional stability: +46.8
Writing ability: +45.1
Eye contact: +41.9
Expressive writing: +41.5
Mathematics: +40.9
Hearing: +40.0
Balance / Coordination: +39.1
Use of medication: +37.3
Impulsiveness: +34.9
Fine motor skills: +34.8
Gross motor skills: +32.0
Hyperactivity: +31.6
Vision: +31.3
Toilet training: +30.7
Sleeping habits: +21.6
Eating habits: +21.5

Learning Difficulties (mean score, n=75)

1.3 % of clients observed a Deterioration;

32.0 % of clients observed Some improvement;
36.0 % of clients observed Good improvement;
30.7 % of clients observed Great improvement.

The average (mean) scores of the most relevant 10 categories are listed, highest score first. All 27 categories show positive (improvement) results.

Use of medication: +70.3
Self-esteem: +62.3
Understanding: +54.0
Behaviour: +53.6
Attention: +48.6
Following instructions: +48.5
Learning ability: +46.4
Reading ability: +44.8
Writing ability: +40.7
Mathematics: +38.0

Attention Deficit / Hyperactivity (mean score, n=130)

No clients observed a Deterioration;
26.2 % of clients observed Some improvement;
41.5 % of clients observed Good improvement;
32.3 % of clients observed Great improvement.

The average (mean) scores of the most relevant 10 categories are listed, highest score first. All 27 categories show positive (improvement) results.

Understanding: +61.5
Attention: +59.1
Self-esteem: +58.9
Following instructions: +58.8
Learning ability: +56.8
Behaviour: +54.6
Mood - Emotional stability: +54.0
Use of medication: +46.3
Impulsiveness: +40.8
Hyperactivity: +34.5

Dyslexia (mean score, n=47)

No clients observed a Deterioration;
23.4 % of clients observed Some improvement;
36.2 % of clients observed Good improvement;
40.4 % of clients observed Great improvement.

The average (mean) scores of the most relevant 10 categories are listed, highest score first. All 27 categories show positive (improvement) results.

Self-esteem: +66.7
Understanding: +65.1
Learning ability: +64.1
Reading ability: +63.7
Following instructions: +60.4
Writing ability: +60.2
Attention: +58.6
Use of language: +55.3
Expressive writing: +54.6
Mathematics: +50.9

Asperger's Syndrome / Autism / GDD (mean score, n=60)

5.0 % of clients observed a Deterioration;

36.7 % of clients observed Some improvement;
40.0 % of clients observed Good improvement;
18.3 % of clients observed Great improvement.

The average (mean) scores of the most relevant 10 categories are listed, highest score first. All 27 categories show positive (improvement) results.

Understanding: +55.9
Use of language: +54.4
Speech development: +52.9
Following instructions: +52.3
Pronunciation: +51.0
Learning ability: +50.3
Attention: +48.3
Social interactions: +43.9
Eye contact: +42.0
Mood / Emotional stability: +38.2

Hearing & Speech (mean score, n=47)

No clients observed a Deterioration;
25.5 % of clients observed Some improvement;
44.7 % of clients observed Good improvement;
29.8 % of clients observed Great improvement.

The average (mean) scores of the most relevant 10 categories are listed, highest score first. All 27 categories show positive (improvement) results.

Social interactions: +63.1
Speech development: +61.7
Use of language: +60.0
Pronunciation: +57.3
Self-esteem: +56.7
Behaviour: +53.8
Understanding: +53.3
Following instructions: +52.6
Learning ability: +52.0
Hearing: +41.0
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